Technical Operations Manager

3 weeks ago


Belfast, United Kingdom Musgrave Group Full time
About the Role

Musgrave Group is seeking a skilled IT Administrator to support our EPOS network in retail stores. As an IT Administrator, you will provide on-the-ground assistance to partners and internal users, ensuring the smooth operation of our systems.

Main Responsibilities:
  • Supporting new store openings by preparing store product files and delivering training on Musgrave EPOS solutions.
  • Managing store issues during the opening period and leading IT technical installations.
  • Visiting stores to ensure procedures are accurate and systems are working correctly, and driving the use of new technologies and implementing new systems.
  • Working with internal colleagues to ensure system processes operate effectively and capturing, documenting, and sharing knowledge and processes.
  • Documenting process and operational manuals to current best practice standards and maintaining a full driving licence.

The ideal candidate will have previous experience with EPOS solutions, excellent communication skills, and the ability to work effectively as part of a team. The estimated salary for this role is £38,000 - £48,000 per annum, depending on experience.



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