Help Desk Service Coordinator

8 hours ago


County Antrim, United Kingdom Brook Street UK Full time
Job Title: Help Desk Service Controller

We are seeking a skilled Help Desk Service Controller to join our team at Brook Street UK. As a key member of our service department, you will play a vital role in ensuring the smooth operation of our business.

The successful candidate will be responsible for receiving and managing customer support requests, dispatching calls to our team of field-based engineers, and providing exceptional customer service.

Key Responsibilities:

  • Manage customer support requests and dispatch calls to field-based engineers
  • Provide exceptional customer service and support
  • Work collaboratively with the service department to ensure seamless operations

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills

About Brook Street UK:

Brook Street UK is a leading recruitment agency specializing in temporary and permanent staffing solutions. We are committed to providing exceptional service to our clients and candidates.

Why Work with Us:

At Brook Street UK, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.



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