Store Operations Manager

13 hours ago


Nottingham, Nottingham, United Kingdom The Range Full time

About the Role

We are seeking a dedicated and experienced Store Operations Manager to join our team at The Range. As a key member of our retail operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, focusing on sales growth, customer satisfaction, and operational efficiency.

Key Responsibilities

  • Implement and maintain company policies and procedures to ensure compliance and accuracy.
  • Oversee the reconciliation and banking of all store revenues, ensuring timely and accurate processing.
  • Conduct regular trading standards compliance checks to maintain high standards.
  • Manage the store email system, Point Of Sale/price indicators, and stock management processes.
  • Process damaged stock, issue and input stock inventory counts, and manage inter-store transfers.
  • Ensure store compliance with company deadlines and procedures.
  • Process customer orders and provide excellent customer service.
  • Lead new starter inductions and reference checks, ensuring a smooth onboarding process.
  • Manage payroll procedures and adhere to cash office procedures.

Requirements

To be successful in this role, you will have relevant experience within a retail environment, with a proven track record of driving sales growth, improving customer satisfaction, and maintaining operational efficiency. You will be a strong leader, able to inspire and motivate your team to achieve exceptional results.

About The Range

The Range is a Sunday Times Top Track 100 company and one of the UK's fastest-growing retailers. We offer a great salary, additional benefits, and opportunities for career progression in a dynamic and innovative business.


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