Estate Agency Branch Manager

4 weeks ago


Harrow, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our Estate Agency team in Harrow. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business growth.

Key Responsibilities

  • Lead daily meetings with the Estate Agency team to discuss sales performance and set targets.
  • Coach and develop the team to achieve key performance indicators (KPIs) and improve sales performance.
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings.
  • Encourage team development and progression, and provide opportunities for growth and advancement.
  • Focus on generating new and repeat business, and develop strong relationships with vendors and buyers.
  • Negotiate offers and agree sales, and ensure the business is risk-averse and compliant with regulatory requirements.

Requirements

  • Full UK driving licence for a manual vehicle.
  • Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position, Property Valuer position, or higher.
  • Ability to work well with others to create a team spirit and enjoyable working environment.
  • Strong communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues.
  • Ability to create and action business plans relevant to the branch, and monitor and assess performance of local competitors.
  • Strong understanding of current legislation related to Estate Agency, and ability to manage time-sensitive and high-volume workloads.
  • Reputation for delivering outstanding customer service, and ability to work under own initiative.
  • Good telephone manner, and strong IT skills (basic Microsoft packages).
  • Attention to detail.

What We Offer

  • Competitive salary and uncapped commission scheme.
  • BMW 1 Series company car or monthly car allowance.
  • Enrolment onto fully-funded training course to earn a Level 2 Estate Agent Qualification.
  • Career progression opportunities.
  • Employee Assistance Programme.

Eligibility

  • Full UK driving licence.
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006).
  • Evidence of right to work in the UK, in the form of passport/birth certificate.
  • Proof of address, National Insurance, and Drivers Licence Check.


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