Estate Agency Branch Manager
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Branch Manager to lead our Estate Agency team in Harrow. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business growth.
Key Responsibilities
- Lead daily meetings with the Estate Agency team to discuss sales performance and business objectives.
- Coach and develop the team to achieve key performance indicators (KPIs) and sales targets.
- Monitor and assess individual team member performance, including conducting regular one-to-one meetings.
- Encourage team development and progression, and provide opportunities for growth and advancement.
- Focus on generating new and repeat business, and develop strong relationships with vendors and buyers.
- Liaise with prospective buyers and arrange property viewings in line with their needs.
- Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory requirements.
Requirements
- Full UK driving licence for a manual vehicle.
- Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, Property Valuer position, or higher.
- Ability to work well with others to create a team spirit and enjoyable working environment.
- Strong communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues.
- Ability to create and action business plans relevant to the branch, and monitor and assess performance of local competitors.
- Strong understanding of current legislation related to Estate Agency.
- Ability to manage time-sensitive and high-volume workloads, and deliver outstanding customer service.
- Good telephone manner and strong IT skills (basic Microsoft packages).
- Attention to detail.
What We Offer
- Competitive salary and uncapped commission scheme.
- BMW 1 Series company car or monthly car allowance.
- Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification.
- Career progression opportunities and employee assistance programme.
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