Windows Server and Network Administrator

2 months ago

London, Greater London, United Kingdom Abel & Cole Full time

About the Role:

We are seeking a highly skilled Technical Service Engineer to join our team of IT professionals at Abel & Cole. As a key member of our support team, you will be responsible for the administration of our IT infrastructure, including servers, services, and network infrastructure.

Key Responsibilities:

  • Proactively administer our servers, services, and network infrastructure to ensure high availability and performance.
  • Deliver enhancements through project work and resolve escalated 2nd and 3rd line support issues.
  • Support Windows Server Operating Systems, including File and Print Services, Hyper-V, MABS, and SQL.
  • Support our Azure, MS365, and Exchange Online environments.
  • Support network connectivity at and between all sites, including firewall management and switch configuration.
  • Lead the business transition from legacy file shares to SharePoint Online.
  • Work with colleagues on a range of projects.
  • Provide software support for Windows and OSX, as well as hardware support for servers, desktops, printers, and phones.
  • Use InTune to deploy and manage clients, including through Windows Autopilot.
  • Engage with stakeholders at all levels of the business and third-party vendors where needed.
  • Monitor and maintenance of systems to ensure availability, performance, and capacity.

About You:

  • Configuring and supporting Windows Server OS, as well as underlying hardware.
  • Knowledge of networking concepts (layers 1 – 7).
  • Excellent written and verbal communication skills, as well as outstanding attention to detail.
  • Positive attitude to teamwork and willingness to learn new things.
  • Understanding of security and privacy best-practices, including GDPR and PCI compliance.

Behaviours:

  • Genuine passion for technology and its practical application, with a real desire to share knowledge, help others out, and develop skills.
  • Commitment to a hard-working, ethical, and professional culture.
  • Professional integrity and a responsible attitude to security and confidentiality.
  • Passion for finding solutions, and the ability to present to technical and non-technical audiences at all levels of the business.
  • Ability to prioritise work effectively.

What We Offer:

Abel & Cole is a pioneering organic, ethical, and sustainable food delivery company. We are committed to doing things better and making a positive impact on the environment and society. As a member of our team, you will have the opportunity to work with a talented group of professionals who share our values and are passionate about making a difference.

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