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Direct Debit Specialist

4 weeks ago

Glasgow, Glasgow City, United Kingdom McQueens Dairies Full time
About McQueens Dairies
We are a family-run dairy business with a long history of providing excellent customer service and great value to our customers. Our commitment to quality and customer satisfaction has earned us a loyal customer base, and we are now seeking talented individuals to join our team as Outbound Customer Service Advisors - Direct Debits.

This is a fantastic opportunity to join a dynamic and expanding company, with a competitive basic salary of £22,796.80 per annum, plus a weekly bonus. Our favourable working pattern includes Monday to Friday shifts, with no work after 5pm, ensuring a healthy work-life balance.

The ideal candidate will have excellent communication skills, a talent for rapport building, and the ability to upsell products to existing customers. You will be responsible for setting up direct debits with our existing customers, explaining the benefits of direct debit payments, and promoting our company brand image positively.

We offer ongoing training and support, as well as opportunities for career development and progression. If you are passionate about delivering exceptional customer service and have a proven track record in sales and negotiation, we would love to hear from you.

Key Requirements:
  • Excellent customer service skills
  • Talent for rapport building
  • Ability to upsell products to existing customers
  • Strong negotiation and sales skills

What We Offer:
  • Pension
  • Staff Discount
  • Weekly Pay
  • Bonus Scheme
  • Incentives & Rewards
  • Free Onsite Parking
  • Career Development