Helpdesk Engineer

4 weeks ago


Fareham, Hampshire, United Kingdom Silver Lining Full time
Job Summary

At Silver Lining, we are seeking a Helpdesk Engineer to join our IT team. The Helpdesk Engineer will be responsible for providing technical support and assistance to our clients, ensuring their systems and equipment are running smoothly.

The ideal candidate will have a strong background in IT, with a focus on helpdesk support. Excellent communication skills, both written and verbal, are essential for this role, as well as a proactive approach to monitoring internal systems and investigating alerts.

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus a range of benefits including pension scheme, annual leave, and cycle-to-work scheme.

  • Key Requirements:
  • Strong background in IT, with a focus on helpdesk support
  • Excellent communication skills, both written and verbal
  • Proactive approach to monitoring internal systems and investigating alerts
  • Ability to work well under pressure

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