Order Management and Customer Service Representative

4 weeks ago


Crewkerne, Somerset, United Kingdom Holt Engineering Full time
Job Summary

Holt Engineering is seeking a skilled and motivated individual to fill the role of Customer Liaison Officer in Crewkerne. As a key member of our operations team, you will play a vital role in ensuring seamless communication between our customers and internal teams.

About the Role:
  • Responsible for managing all aspects of the order cycle, from receipt to delivery.
  • Ensure accurate and efficient processing of information through our ERP system.
  • Collaborate with the warehouse dispatch team to coordinate the scheduling and dispatch of orders.
  • Act as the primary point of contact for customer inquiries, responding promptly and professionally.
Skills and Qualifications:
  • Degree in Business Administration or related field
  • Proven experience in customer service or logistics
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
What We Offer:
  • A competitive salary of £28,000 - £35,000 per year, depending on experience.
  • Ongoing training and professional development opportunities to support your growth and success.
  • A supportive and collaborative work environment.
Salary Range: £29,750 per year

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