Retail Operations Specialist
3 days ago
Job Summary:
We are seeking a skilled and detail-oriented Retail Operations Specialist to join our team at Randstad. The successful candidate will be responsible for eliciting, analyzing, and documenting requirements for a new Point of Sale (POS) solution.
Key Responsibilities:
- Engage with stakeholders, including retail staff, management, and IT teams, to gather detailed requirements for the POS solution.
- Create comprehensive requirement documents, including use cases, user stories, and process flow diagrams.
- Analyze business processes and workflows to identify opportunities for improvement and ensure the POS solution meets business needs.
- Facilitate meetings and workshops to ensure all stakeholder requirements are captured and understood.
- Collaborate with IT and development teams to design and validate the POS solution, ensuring it aligns with business objectives.
- Assist in the development of test plans and participate in system testing to ensure the solution meets the specified requirements.
- Develop training materials and provide training sessions to end-users to ensure smooth adoption of the new POS system.
Required Skills and Qualifications:
- Extensive experience as a Business Analyst, preferably in a retail environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in requirement gathering and documentation techniques.
- Familiarity with POS systems and retail operations.
- Experience with Agile methodologies and using JIRA software.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with SAP and associated business processes is highly desirable.
Estimated Salary: £500 per day (inside IR35, inclusive of holiday pay)
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