Retail Operations Manager

7 days ago


Fareham, Hampshire, United Kingdom Marks & Spencer Plc Full time

Retail Operations Manager

We are looking for an exceptional Retail Operations Manager to join our team in Bournemouth & Southampton Areas. As a key member of our management team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining high-quality store operations.

Your key responsibilities will include:

  • Leading and motivating the store team to achieve business objectives.
  • Developing and implementing operational plans to drive sales growth and improve customer experience.
  • Collaborating with cross-functional teams to ensure seamless store operations and customer service delivery.

What We Offer:

  • An attractive salary of £55,000 - £75,000 per annum, depending on experience.
  • A 20% colleague discount across all M&S products for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on individual performance and business results.
  • A generous Defined Contribution Pension Scheme and Life Assurance.


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