Senior Network and Server Engineer
4 weeks ago
The Senior Network Engineer will be responsible for the management and operation of customer networks, providing support and resolution to network-related incidents and service requests within defined service level agreements (SLAs).
- Monitor and report on network health using management tools including Solarwinds Network Performance Manager
- Perform daily network health checks to identify and rectify any potential issues in a timely manner
- Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers
- Provide expertise in deployment (and development design where required) of Wi-Fi and mobile (3G/4G) communications solutions to internal and external engineering projects
- Administer network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP
- Create and maintain accurate, clear and comprehensive network documentation
- Participate in the recommendation of new network equipment to meet project requirements
- Work closely with other areas of the business to provide appropriate solutions and specialist support/advice for projects and variation orders as required
- Ensure application availability, performance, scalability and security throughout Cubic's networks by using traffic management, delivery and acceleration techniques in conjunction with WAN optimisation caching and quality of service methods.
- Take responsibility for customer project deliverables
- Support and develop other team members as required
- Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support
- Attend other Cubic or customer sites and data centres as required
- Comply with Cubic's values and adherence to all company policy and procedures, including the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
Requirements:
- Demonstrable experience in configuring, implementing, installing, commissioning and supporting complex multi-site voice and data LAN and WAN network solutions based predominantly on Cisco products
- In-depth understanding of network infrastructure routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols
- In-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services
- Proven troubleshooting and problem diagnosis skills
- Platform technology knowledge and experience of:
- Cisco Branch and Edge Routers
- Cisco data centre, SAN fabric and Campus LAN Switches, including Nexus 5-7K
- Cisco Adaptive security and IDP appliances
- F5 Local and Global load-balancers
- Knowledge of MPLS, Secure and resilient routing solutions, Load balancing and traffic management, Quality of Service (QOS), and Mobile communications
- An understanding of the principles of data centre management
Desirable:
- Experience of FCOE solutions
- Experience of storage area network implementation
- Knowledge of Unix/Linux
- Platform technology knowledge and experience of:
- Juniper (JUNOS) firewalls (highly desirable)
- Web Application or Next generation firewalls (Barracuda, Palo alto or similar)
- DHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+
- Cisco-Works LMS, Solarwinds Orion (or similar), Netflow collection and analysis. Probes, packet sniffers, cable analysers
- Fibre networks deployment and standards
- Ethernet, MPLS, DSL, Leased lines, ISDN
- Web Filtering (Websense)
Education and qualifications:
- Degree in Computer Science, Maths, Engineering or equivalent education/experience
- Driving license to travel to other sites and data centres
Personal Qualities:
- Highly self-motivated
- Reliable and committed to the role, a strong team player
- Exceptional communications, customer handling, independent decision making, influencing and inter-personal skills.
- Able to work both on initiative and with limited supervision
- Able to work under pressure and to deadlines
- Attention to detail and adherence to procedures
- Strong problem-solving abilities
- Strong planning and organisational skills.
- Flexible, able to be proactive and effectively prioritise tasks.
- Strong document writing skills
- Ability to travel
- Subject to DBS security checks
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