Hotel Operations Manager
3 weeks ago
Location: Catterick Garrison Premier Inn, DL9 3BA
Job Type: Permanent, Full-time
About the Role:
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Catterick Garrison Premier Inn. As a key member of our management team, you will be responsible for overseeing the smooth operation of our hotel, ensuring exceptional guest experiences, and leading a high-performing team.
Main Responsibilities:
• Manage all aspects of hotel operations, including health and safety standards, guest satisfaction, and staff performance.
• Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
• Lead, motivate, and develop a team of staff to achieve excellent service delivery and meet business objectives.
Requirements:
• Proven experience in hotel operations or a related field, with a strong track record of success.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines.
• Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer:
• Competitive salary: £12.59 per hour (Up to).
• 24 hours per week over 3 days, guaranteed hours.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
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