Pharmacy Operations Manager

4 weeks ago


Llandudno, Conwy, United Kingdom Boots Opticians Full time
About the Role

We are seeking a highly skilled and experienced Pharmacy Technician to join our Care Services team as a Financial Inclusion Partner. This is a critical role that will provide a single point of contact for care home customers, ensuring excellent customer care is provided at all times, while leading the operational running of the Care Services pharmacy.

Key Responsibilities
  • Plan and prioritize the Care Services workload to ensure the delivery of outstanding care to existing and new customers.
  • Work in partnership with a local network of care homes, store teams, and GP surgeries to enable the delivery of exceptional care.
  • Lead and plan the day-to-day running of the Care Services pharmacy, including dispensing duties and supporting the team.
  • Work with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business.
  • Manage and resolve queries and issues raised by care homes in a timely and effective manner.
Requirements
  • Pharmacy Technician with a minimum of NVQ2 in Pharmaceutical Science (or equivalent) - NVQ3 preferred but not essential.
  • Full driving licence, as regular visits to care homes are required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A positive and inclusive working environment.
  • Flexible working patterns to support work-life balance.

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