Accommodation Office Team Leader

4 weeks ago


Tonbridge, Kent, United Kingdom Card Factory Full time

Location: Aylesford

Contracted Hours Available: 16

We are passionate about delivering exceptional customer experiences and are now seeking a Team Leader to help drive the success of our stores. With a strong focus on operational excellence and customer-centricity, our Team Leaders play a key role in driving business growth.

Key Responsibilities:
  1. Support the Store Manager in achieving commercial growth objectives.
  2. Develop a team culture that prioritizes customer satisfaction and excellence.
  3. Lead the store teams in the absence of the Store Manager, ensuring seamless operations.
  4. Deliver high standards of service and quality every day.

The ideal candidate will be passionate about delivering exceptional customer experiences and have a strong track record of leadership and operational excellence. Key skills include:

Required Skills:
  1. Customer-centric approach with a focus on delivering excellent service.
  2. Strong leadership skills with the ability to motivate and inspire teams.
  3. Positive and forward-thinking attitude with a focus on continuous improvement.
  4. Ability to review and analyze store performance data.
  5. Commercial acumen with a focus on driving business growth.
  6. Excellent communication and interpersonal skills.


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