Rental Sales Consultant
3 days ago
Job Summary:
We are seeking a skilled Rental Sales Consultant to join our team at Brook Street NMR. As a key member of our sales team, you will be responsible for providing exceptional customer service while driving sales growth.
About the Role:
This is an exciting opportunity to work with a well-established company in the North West region, operating for over 30 years. Our client provides a selection of quality cars, vans, 4x4s, trucks, and minibuses for daily rental and contract hire.
As a Rental Sales Consultant, you will play a vital role in helping customers find the perfect rental solution tailored to their needs. You will be responsible for greeting and welcoming customers, listening attentively to understand their requirements, and recommending appropriate rental options.
Key Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Listen attentively to understand customers' requirements and recommend appropriate rental options
- Conduct vehicle inspections and documentation to ensure rentals are in optimal condition
- Process reservations, rental agreements, and payments accurately
- Provide clear and concise explanations of rental terms, conditions, and insurance coverage
- Promote add-on services, such as additional insurance coverage, to enhance customers' rental experience
- Handle customer complaints or concerns promptly and professionally
- Collaborate with the rental team to manage fleet availability and ensure proper vehicle maintenance
- Stay up to date with product knowledge and industry trends to effectively communicate with customers
What We Need from You:
- To deliver exceptional customer service to our valued customers, manage customer queries to exceed sales targets with business and leisure clients.
- To be able to support your team and different departments, be able to obtain detailed information and form decisions based on customer profile and business needs.
- Reliable and flexible schedule, including weekends and holidays.
- Full and clean UK driving licence.
Salary and Benefits:
We offer a competitive salary with an estimated range of £26,000 - £28,000 + uncapped performance bonus. Additionally, we provide ongoing training and development opportunities, mobility options, team events, 28 days annual leave, health insurance after two years' service, death in service scheme, company pension, uniform provided, and employee discounts.
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