Insurance Client Support Manager

1 month ago


Cirencester, Gloucestershire, United Kingdom Four Squared Recruitment Ltd Full time

As an Insurance Client Support Manager at Four Squared Recruitment Ltd, you will be responsible for delivering exceptional service and support to valued clients. This role plays a crucial part in the success of our team.

Job Responsibilities:
  1. Client Support: You will handle inquiries, policy renewals, claims, and provide expert advice on insurance products tailored to client needs.
  2. Policy Management: Ensure timely processing of new business, mid-term adjustments, and premium financing.
  3. Debt & Compliance: Address debt queries in line with company policies and FCA regulations.
  4. Complaint Resolution: Resolve complaints with care, escalating where needed, and ensuring complete client satisfaction.
  5. Client Relationships: Build and maintain strong relationships through high-quality service and guidance.
  6. Proactive Professional Development: Continuously improve your knowledge and skills through training and industry events.
  7. Data Protection: Safeguard all client and company information in compliance with the Data Protection Act (2018).
What We Offer:
  1. A competitive salary range of £30,000 - £40,000 per annum
  2. Ongoing training and development opportunities
  3. Supportive and collaborative work environment

You will have the opportunity to work with a dynamic team and make a real difference in the lives of our clients. If you are passionate about delivering exceptional customer service, we encourage you to apply.


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