Insurance Client Support Manager
1 month ago
As an Insurance Client Support Manager at Four Squared Recruitment Ltd, you will be responsible for delivering exceptional service and support to valued clients. This role plays a crucial part in the success of our team.
Job Responsibilities:- Client Support: You will handle inquiries, policy renewals, claims, and provide expert advice on insurance products tailored to client needs.
- Policy Management: Ensure timely processing of new business, mid-term adjustments, and premium financing.
- Debt & Compliance: Address debt queries in line with company policies and FCA regulations.
- Complaint Resolution: Resolve complaints with care, escalating where needed, and ensuring complete client satisfaction.
- Client Relationships: Build and maintain strong relationships through high-quality service and guidance.
- Proactive Professional Development: Continuously improve your knowledge and skills through training and industry events.
- Data Protection: Safeguard all client and company information in compliance with the Data Protection Act (2018).
- A competitive salary range of £30,000 - £40,000 per annum
- Ongoing training and development opportunities
- Supportive and collaborative work environment
You will have the opportunity to work with a dynamic team and make a real difference in the lives of our clients. If you are passionate about delivering exceptional customer service, we encourage you to apply.
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