Sales Associate
2 months ago
About the Role
As a Sales Assistant at Mountain Warehouse, you will be the key point of contact with our customers, providing exceptional customer service and creating a great shopping experience. You will be an important part of the store team, working closely with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
Your Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Replenish stock, maintain visual standards, and ensure the store is tidy and well-organized.
- Develop and share product knowledge with customers, providing recommendations and advice to drive sales.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
About You
We are looking for someone with a passion for selling and talking to people, who is enthusiastic, and has a hands-on attitude. You should have excellent timekeeping, great people skills, and an interest in what we sell and what we do.
What We Offer
- A competitive monthly bonus scheme.
- 50% employee discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
- 28 days annual leave, pro-rata to your contract, including Bank Holidays.
- Access to an Employee Assistance Programme and a Colleague Hardship Scheme.
- Employee Referral Incentive.
- A pension scheme.
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