Senior Cloud Services Professional

3 days ago


Newbury, West Berkshire, United Kingdom Entrust Corporation Full time
Cloud Engineer Job Description

Entrust Corporation is seeking an experienced Senior Cloud Services Engineer to join its team. The successful candidate will be responsible for designing, implementing, and maintaining cloud-based services that meet Entrust's high standards for availability, security, and scalability.

About the Role:

This is an exciting opportunity to join Entrust's innovative team, where you will have the chance to work on cutting-edge technology, collaborating with experts from around the world. As a Senior Cloud Services Engineer, you will be responsible for:

  • Providing 3rd line support for managed services operations applications.
  • Designing, testing, and implementing support infrastructure and automation tools.
  • Ensuring services meet resiliency and disaster recovery requirements.
  • Managing activities with complete integrity and in accordance with Entrust's policies and procedures.
  • Collaborating with 3rd party support resources and fellow Cloud Service engineers to manage and optimize platforms.

Responsibilities:

  • Implementing new services and providing support for existing ones.
  • Maintaining and improving cloud-based services to ensure high availability and security.
  • Troubleshooting problems and outages, scheduling upgrades, and collaborating with other teams.
  • Participating in regular customer-facing service updates and supporting the creation of service reporting data.
  • Contributing to day-to-day service operations, technical guidance, and support issue resolutions.

Requirements:

  • Bachelor's degree in computer science, information systems, business administration, or equivalent experience or education.
  • Experience in customer relationship management, application-level service monitoring, and management.
  • High Availability, High Security, Internet Data Centre experience.
  • Expertise in Red Hat Linux system operation and administration.
  • Understanding of networking principles, including TCP/IP, routing, firewalls, etc.


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