Senior Cloud Services Professional
3 days ago
Entrust Corporation is seeking an experienced Senior Cloud Services Engineer to join its team. The successful candidate will be responsible for designing, implementing, and maintaining cloud-based services that meet Entrust's high standards for availability, security, and scalability.
About the Role:
This is an exciting opportunity to join Entrust's innovative team, where you will have the chance to work on cutting-edge technology, collaborating with experts from around the world. As a Senior Cloud Services Engineer, you will be responsible for:
- Providing 3rd line support for managed services operations applications.
- Designing, testing, and implementing support infrastructure and automation tools.
- Ensuring services meet resiliency and disaster recovery requirements.
- Managing activities with complete integrity and in accordance with Entrust's policies and procedures.
- Collaborating with 3rd party support resources and fellow Cloud Service engineers to manage and optimize platforms.
Responsibilities:
- Implementing new services and providing support for existing ones.
- Maintaining and improving cloud-based services to ensure high availability and security.
- Troubleshooting problems and outages, scheduling upgrades, and collaborating with other teams.
- Participating in regular customer-facing service updates and supporting the creation of service reporting data.
- Contributing to day-to-day service operations, technical guidance, and support issue resolutions.
Requirements:
- Bachelor's degree in computer science, information systems, business administration, or equivalent experience or education.
- Experience in customer relationship management, application-level service monitoring, and management.
- High Availability, High Security, Internet Data Centre experience.
- Expertise in Red Hat Linux system operation and administration.
- Understanding of networking principles, including TCP/IP, routing, firewalls, etc.
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