Care Coordinator
4 weeks ago
About the Role
Helping Hands is seeking a highly skilled Care Coordinator to support our team in delivering exceptional care and support to our customers. As a Care Coordinator, you will play a vital role in ensuring that our customers receive the highest standards of care and support.
Key Responsibilities
- Support the Branch Care Manager in allocating staff to ensure effective care delivery.
- Conduct direct observations and supervisions to ensure staff are meeting the required standards.
- Recruit and onboard new team members to support the growth of the branch.
- Reassess customers to ensure care plans are reflective of their needs and condition.
- Identify new business opportunities to support the commercial growth of the branch.
- Ensure the highest levels of customer service are always provided.
About You
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You will also need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. A full UK driving licence and access to your own vehicle are also essential.
What We Offer
- A competitive salary and annual review.
- 23 days annual leave, rising to 25 after 2 years of service.
- Access to our employee assistance programme.
- Support to complete nationally recognised qualifications.
- Refer a friend scheme.
Helping Hands is committed to promoting a diverse and inclusive workforce and all applications will be treated fairly in line with our Equality and Diversity Policy.
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