Banking Professional

3 weeks ago


London, Greater London, United Kingdom Barclays Full time
Graduate Programme Overview

Are you a recent graduate or soon-to-be graduate looking to launch your career in banking? We invite you to join our team at Barclays and embark on a world of exciting experiences, knowledge, and connections that will shape your professional journey. Throughout the programme, you can expect comprehensive training and support to help you make a meaningful impact in the industry. Our graduates are a vital part of our success, and we welcome applications from individuals from diverse backgrounds. Whoever you are and wherever you want to join us, if you're curious, creative, and ambitious, this is a world in which you can truly belong.

Why the Retail Banking Graduate Programme?

At Barclays, you'll be surrounded by talented professionals who will help you achieve your goals. During the programme, you'll have the opportunity to:

  1. Participate in formal and informal training sessions to enhance your skills and knowledge.
  2. Attend dedicated networking events and programme activities to build relationships and expand your network.
  3. Receive regular performance feedback to help you grow and develop in your role.
  4. Contribute to community outreach initiatives through volunteer events.
Retail Banking at Barclays

Join the team that designs and delivers exceptional customer experiences across Barclays. We're passionate about creating innovative products and services that meet the evolving needs of our customers. Ideally, you'll have a customer-centric mindset, be adaptable, and able to quickly learn new technologies. You'll also be passionate about building relationships and solving complex business problems.

Equal Opportunities Policy

Barclays is committed to ensuring equal employment opportunities without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Purpose of the Role

To contribute to the day-to-day activities of the retail banking division, providing insights and expertise that inform senior colleagues' decisions, drive business growth, and identify new market opportunities.

Key Accountabilities
  1. Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
  2. Participation in training and development programs to enhance skills and knowledge.
  3. Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
  4. Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
  5. Management of the development and implementation of financial models and strategies that support decision making for retail banking.
  6. Training and mentoring of junior colleagues.
  7. Escalation of breaches of policies/procedures appropriately.
  8. Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
  9. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
  10. Make evaluative judgements based on the analysis of factual information, paying attention to detail.
  11. Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, guiding us to do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – our operating manual for how we behave.



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