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Retail Team Lead

1 month ago

London, Greater London, United Kingdom Artisan People Group Full time

A wellbeing beauty brand seeks an experienced Retail Team Lead for a role based at Liverpool St, London.

As Team Lead, you will be responsible for delivering exceptional customer experiences that align with the brand's values.

Your key responsibilities:

  • Contribute to the day-to-day running of a standalone store
  • Drive sales and company objectives forward
  • Assist the Store Manager with payroll, rotas, stocktakes, and reports
  • Take ownership of the store and team in the Store Manager's absence
  • Be proficient in Microsoft Office, Excel, Sharepoint and Google Drive
  • Provide the highest standard of customer service
  • Work proactively and be super proactive
  • Lead by example and support your team with daily tasks
  • Identify ways to contribute to the wellbeing of our planet, colleagues, community, and customers
  • Maintain company standards
  • Ensure high standards of housekeeping, cleanliness and visual merchandising are upheld
  • Organise and support in-store and field events to promote the brand
  • Train current and new team members
  • Address any Health & Safety issues that arise and take appropriate action
  • Carry out any other reasonable duties requested by your Store Manager

Our ideal candidate has at least a year of experience leading a team, possibly in a supervisor or managerial role. Ideally, has retail experience in a health and beauty environment. Proficiency in MS Office, Excel, and Sharepoint is essential. You're able to juggle tasks with ease, take initiative, and proactively seek solutions. You are a leader who motivates your team daily and possesses the coaching skills to help them flourish.

A keen eye for detail ensures impeccable store presentation, while a commercial mindset allows you to identify opportunities that boost customer traffic. You'll thrive on inspiring your team with exceptional customer service, a collaborative spirit, and a "can-do" attitude. A deep appreciation for the brand's values and a love of wellbeing will make you a perfect fit.