Administrative Support Professional
1 day ago
We are looking for a highly organized and detail-oriented Administrative Support Professional to join our Compliance team in Bournemouth. As a Client Onboarding Administrator, you will play a vital role in ensuring a smooth and efficient onboarding process for our clients.
Key Responsibilities:- Collaborate with the Senior Client Onboarding Administrator to gather and organize client information, verifying its accuracy and completeness.
- Liaise with various internal departments to coordinate the onboarding process, including file opening and ensuring the correct level of due diligence has been carried out.
- Communicate effectively with clients or teams regarding the status of their onboarding and any identified risks.
- Manage client queries and concerns, escalating complex issues to the relevant team members.
- Maintain accurate and up-to-date records of client onboarding activities.
- Identify opportunities to enhance the onboarding process and suggest improvements.
- Support reviews of customer profiles and transactions to detect potential suspicious activities.
- Contribute to the investigation of alerts and cases related to suspicious transactions, conducting necessary research and analysis.
- Prior experience in a similar role or a relevant industry is preferred but not essential.
- Ability to learn new systems, processes, and procedures and proficiency in Microsoft Office.
- Strong interpersonal and communication skills.
- Excellent time management and client care skills, with the ability to work under pressure to tight deadlines.
- Process-driven and analytical with a practical approach to problem-solving.
- Professional and credible with excellent tact and discretion.
- Able to work independently and as part of a team.
- A competitive annual salary of £38,000 - £43,000, based on experience.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a reputable law firm and contribute to the success of our Compliance team.
Lester Aldridge is committed to equality and diversity in the workplace.
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