Customer Relationship Advisor

1 week ago


Northampton, Northamptonshire, United Kingdom Skipton Building Society Full time

At Skipton Building Society, we're looking for a dedicated individual to join our team as a Customer Relationship Advisor.

The role involves engaging with customers in branch, providing information on our products and services, and identifying their needs through tailored solutions. As the first point of contact for customers, enthusiasm and a desire to help are essential qualities.

We're seeking someone with previous experience in customer service or sales, preferably in a face-to-face or telephony environment. The ideal candidate will be able to work well with others, communicate effectively, and adapt to changing business needs.

In this role, you'll have the opportunity to educate customers about our range of products and services, use internal systems to maintain accurate records, and provide exceptional customer service at all times.

We offer a competitive salary of £24,658 per annum, plus benefits such as an annual discretionary bonus scheme, 25 days' standard annual leave, and a commitment to training and development.

The successful candidate will be passionate about delivering exceptional customer service, enjoy meeting new people, and be open to a broad range of activities. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you.



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