Retail Operations Director
3 weeks ago
As a seasoned retail professional, you will have the opportunity to lead a thriving retail scheme in the Wirral. Your primary responsibility will be to oversee the centre's operation, ensuring that all facilities services contractors are performing optimally.
Key Responsibilities:
- Develop and implement strategies to drive centre growth and profitability.
- Liaise with tenants to provide exceptional customer service and ensure their needs are met.
- Manage the service charge budget effectively and work on Environmental, Social, and Governance (ESG) initiatives.
About This Role
This is an exciting opportunity to join one of the largest and independent property management companies in the UK. As a key member of our team, you will have the chance to work closely with the landlord and property manager to achieve shared goals. You will also play a pivotal role in supporting local charities and being a hub for the community.
Requirements:
- Proven leadership and management skills, with the ability to build and sustain strong relationships.
- Experience in a retail environment, ensuring a customer-focused approach.
- Expertise in budget management, increasing annual income, and implementing innovative strategies.
Benefits
This role offers a competitive salary of £55,000 - £65,000 per annum, depending on experience, as well as exposure to centre management and opportunities to upskill.
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