Operations Excellence Centre Manager
3 weeks ago
As the Operations Excellence Centre Manager, you will oversee the day-to-day operations of our engraving centre, ensuring efficient and productive workflows. This role is critical in maintaining the highest quality standards, creating a positive working environment, and representing Timpson's values.
You will be responsible for managing all engraving centre operations, implementing quality control systems, monitoring costs, labour, and resources to maximise productivity and maintain commercial viability. Additionally, you will ensure service times are met and align with the expectations set by the Retail and Online Directors.
Key Responsibilities:
- Manage and oversee all engraving centre operations, ensuring efficient and productive workflows.
- Implement and uphold quality control systems to deliver consistently high-quality products.
- Monitor costs, labour, and resources to maximise productivity and maintain commercial viability.
- Ensure service times are met and align with the expectations set by the Retail and Online Directors.
Requirements:
- Proven experience in a management or supervisory role within a production or operations environment, ideally in engraving or a similar field.
- Strong understanding of quality control systems and cost management.
- Exceptional leadership and communication skills, with a focus on team development and culture building.
- Excellent organisational and time management skills.
- Commitment to upholding Timpson values.
Competitive Salary: £55,000 - £65,000 per annum, depending on experience.
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