Customer Service Team Lead

2 days ago


Wood Green, Greater London, United Kingdom Karaca Full time
Your Role

As a Retail Operations Manager at Karaca, you will be responsible for overseeing the day-to-day operations of our store in London. You will be part of a dynamic and supportive team, working together to deliver exceptional customer service and drive sales growth.

Responsibilities:

Main Responsibilities:

  • Implement and maintain efficient store processes, ensuring seamless operations and achieving business objectives.
  • Develop and execute strategies to improve customer satisfaction and loyalty.
  • Manage inventory levels, maintain accurate records, and control costs.
  • Train and develop team members to achieve their full potential.
  • Collaborate with the Retail Ops team to ensure seamless operations and achieve business objectives.

About You:

  • You have a strong background in retail operations, with experience in managing teams and driving sales growth.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • You are highly organized, with excellent time management and prioritization skills.
  • You are an effective problem-solver, with the ability to adapt to changing circumstances.


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