Ambassador of Excellent Customer Care
1 day ago
We're seeking an exceptional individual to join our team as a Customer Service Centre Apprentice. As a key member of our customer service team, you will be responsible for delivering outstanding customer experiences through efficient and effective communication.
This role is based in our Call Centre and involves assisting in the operation of the store, achieving sales targets, and delivering exceptional levels of customer service. You will primarily require efficiently answering telephone calls and directing enquiries to the relevant departments.
The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for providing great customer service. If you're looking for a challenging yet rewarding career opportunity, we encourage you to apply.
Benefits:
- Competitive salary: £15 per hour
- 28 days annual leave plus birthday off
- Full-time (40 hours) including weekend working
- Specsavers Perks – discounted benefits scheme
- Annual subscription to Headspace app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Regular team events and team building evenings
- Upon completion of your apprenticeship, you'll become a fully-fledged Level 2 Customer Service Practitioner.
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