Assistant Store Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom British Heart Foundation Full time
Unlock Your Potential as an Assistant Store Manager

Are you looking for a challenging and rewarding role in store management? Do you have a passion for delivering exceptional customer service and achieving high retail standards? We're seeking an experienced and motivated Assistant Store Manager to join our team in Leith, Edinburgh.

Key Responsibilities:
  • Support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute towards the success of the store by ensuring high standards of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.
What We're Looking For:
  • Experience in a customer-facing role and supervisory experience.
  • Commercially driven to encourage new ideas and an inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving high retail standards.
  • Results-driven but with a recognition of the right result, right way.
Why Join the British Heart Foundation?

We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension with employer contribution. Our stores are fast-paced and trade 7 days a week, requiring flexibility from our store teams. However, we offer a supportive and inclusive work environment, and the opportunity to make a real difference in the lives of our customers.

At the British Heart Foundation, we're committed to creating an environment where all our colleagues and volunteers can succeed. Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and employee network groups, help us achieve this goal.



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