Hospital Administrator Position
2 weeks ago
About the Role
We are seeking a highly skilled and experienced administrator to join our team at Baldock Manor. As a Hospital Administrator, you will provide administrative support to our clinicians and wards, ensuring the smooth running of our hospital.
Key Responsibilities
- Represent medical staff by screening incoming telephone calls, recording and transmitting messages, scheduling appointments, arranging referrals to other healthcare providers, scheduling appointments for consultations, tests, scans, etc.
- Take minutes during meetings, HR investigations and clinical governance.
- Ensure physician productivity by maintaining calendars and diaries, scheduling appointments, consultations, professional meetings.
- Produce information by transcribing dictations, preparing medical reports and summaries, patient histories, manuscripts and correspondence.
- Provide historical reference by developing and utilising filing and retrieval systems, maintaining patient records, recording meeting discussions.
- Maintains patient confidence and protect operations by keeping information confidential.
- Liaise and maintain close relationships with other secretaries and administrative staff and to cover leave for other secretaries when necessary.
- Provide front of house cover when needed.
- Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting purchase orders and verifying receipt.
- To prioritise and efficiently organise own workload to ensure that all tasks are completed in a timely manner.
- To support with processing and recording of information for regular audits.
About Us
Baldock Manor is a 40-bed hospital in north Hertfordshire that provides specialist psychiatric services for adults. Our hospital has two female PICU (Psychiatric Intensive Care) wards and two acute wards. Our PICU services provide care and support for women at crisis level with a severe mental disorder who require rapid assessment and acute wards care for older adults, usually 55 years or older, who need a short-term hospital stay, where we can stabilise their mental health. Our focus is recovery for our patients with quality care and measurable outcomes at the centre of all we do. We boast a full MDT with Nursing, Psychiatry, Psychology and Occupational Therapy practitioners on site as well as a very able team of Senior support workers, support workers, Therapies assistants and more.
Person Specification
Qualifications
Desirable
- Medical Secretary or Administrative qualification AMSPAR, NVQ
Experience
Essential
- Experience of working within an office environment
- Experience in accurate minute-taking
- Fully IT literate, particularly with Microsoft Office programs and database systems
- Ability to work both independently and within a team
- Ability to keep calm under pressure
- Touch and audio typing skills
- Excellent verbal and written communication skills
- Excellent organisational/interpersonal and time management skills
- Able to work within a Team
- Able to prioritise workload and manage competing demands
Desirable
- Previous experience of working within the Mental Health Sector
- Previous experience as a Medical Secretary or Ward Administrator
- Knowledge of medical/mental health terminology and health information practices
- Experience of collating information for auditing
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