Patient Care Specialist

4 weeks ago


St Albans, Hertfordshire, United Kingdom Optical Express Full time

About the Role

We are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a smooth patient journey.

Key Responsibilities

  • Building strong relationships with patients and providing a 5-star service
  • Performing diagnostic eye scans and confidently relaying patient information to the optometrist
  • Maintaining accurate and up-to-date patient records
  • Arranging affordable finance options and scheduling consultations and surgeries

Requirements

  • Excellent written and verbal communication skills
  • Strong negotiation and organisational skills
  • Ability to work with and without supervision
  • Commercial awareness and a commitment to delivering world-class customer service

About Us

Optical Express is a leading provider of eye care services, committed to delivering exceptional patient care and outstanding clinical outcomes. We offer a range of benefits, including an industry-leading salary, state-of-the-art working environments, and opportunities for ongoing training and development.



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