Patient Care Specialist
4 weeks ago
About the Role
We are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a smooth patient journey.
Key Responsibilities
- Building strong relationships with patients and providing a 5-star service
- Performing diagnostic eye scans and confidently relaying patient information to the optometrist
- Maintaining accurate and up-to-date patient records
- Arranging affordable finance options and scheduling consultations and surgeries
Requirements
- Excellent written and verbal communication skills
- Strong negotiation and organisational skills
- Ability to work with and without supervision
- Commercial awareness and a commitment to delivering world-class customer service
About Us
Optical Express is a leading provider of eye care services, committed to delivering exceptional patient care and outstanding clinical outcomes. We offer a range of benefits, including an industry-leading salary, state-of-the-art working environments, and opportunities for ongoing training and development.
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