Transformation Director
1 month ago
SoftServe is a digital authority that advises and provides services at the cutting-edge of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today's digital economy.
Sitting within the Digital Transformation business unit, our Change Manager is required to design and deliver change strategies that will accelerate and sustain business outcomes and drive the adoption and utilization of digital tools, platforms, and processes to realize quantifiable value for our clients, as well as effectively deliver transitional organisational change management by accelerating adoption through tools & platforms, such as Walkme, and/or Whatfix etc and a myriad of Learning Management Systems such as Moodle, Blackboard etc.
Key Responsibilities:- Design and deliver change strategies to accelerate and sustain business outcomes
- Drive the adoption and utilization of digital tools, platforms, and processes
- Effectively deliver transitional organisational change management
- Accelerate adoption through digital adoption tools & platforms
- Communicate with and positively influence business stakeholders and team members
- Start transformation initiatives from scratch, putting the workforce at the front and centre of the change
- Deliver Platform Implementations (ServiceNow, Salesforce, SAP)
- Apply business change management theories
- Work independently as well as part of a multi-disciplinary team
- 4+ years of Change Management consulting experience
- Experience working on engagements in a highly matrixed external client facing environment
- Proven expert in accelerating adoption through digital adoption tools & platforms
- Expertly versed in effectively communicating with and positively influencing business stakeholders and team members
- Capable of starting transformation initiatives from scratch
- Experienced with delivering Platform Implementations
- Well-versed at application of business change management theories
- Autonomous, positive thinker, highly flexible
- Microsoft technologies experience, e.g. Office 365, SharePoint, etc.
- Proven experience in Business Development and positioning of Change Management
- C-Suite Engagement and Management
- Change Management or Business Analyst Qualification
- Effective, clear writing skills
- Highly Proficient in Excel and PowerPoint
- Excellent planning and organisational skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.
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