Operations Team Assistant
1 month ago
About the Role
We are seeking an experienced and motivated Assistant Manager to join our Operations Team at iQ Student Accommodation. As a key member of our team, you will assist our Operations Manager in the running of our sites, ensuring a positive and memorable experience for our residents.
Key Responsibilities
- Support the creation of a welcoming and inclusive environment for residents
- Complete administrative tasks, including logging maintenance requests, filing, and preparing notices
- Handle and resolve customer complaints with a patient and understanding approach
- Assist with team management and deputise in the absence of the Operations Manager
- Ensure compliance with health and safety standards
What We Offer
- 25 days annual leave, plus bank holidays and an extra day for your birthday
- Discretionary bonus
- Pension scheme with employer matching up to 8%
- Holiday Purchase Scheme
- Smart Tech Loans
- Long service Awards
- Eyecare Vouchers
- Payroll Giving and Fundraising Match up
- Private Medical Insurance
- Enhanced Parental Leave
- Discounted gym memberships
- Life Assurance
- Volunteer Day
- Access to thousands of discounts and offers on our rewards platform
- Cycle to work scheme
- Season ticket loan
Our Culture
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a truly inclusive culture at iQ, where everyone can #BeYou. Our values are at the heart of everything we do, and we strive to make a positive impact in the communities we serve.
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