Operations Team Assistant

1 month ago


Sheffield, Sheffield, United Kingdom iQ Student Accommodation Full time

About the Role

We are seeking an experienced and motivated Assistant Manager to join our Operations Team at iQ Student Accommodation. As a key member of our team, you will assist our Operations Manager in the running of our sites, ensuring a positive and memorable experience for our residents.

Key Responsibilities

  • Support the creation of a welcoming and inclusive environment for residents
  • Complete administrative tasks, including logging maintenance requests, filing, and preparing notices
  • Handle and resolve customer complaints with a patient and understanding approach
  • Assist with team management and deputise in the absence of the Operations Manager
  • Ensure compliance with health and safety standards

What We Offer

  • 25 days annual leave, plus bank holidays and an extra day for your birthday
  • Discretionary bonus
  • Pension scheme with employer matching up to 8%
  • Holiday Purchase Scheme
  • Smart Tech Loans
  • Long service Awards
  • Eyecare Vouchers
  • Payroll Giving and Fundraising Match up
  • Private Medical Insurance
  • Enhanced Parental Leave
  • Discounted gym memberships
  • Life Assurance
  • Volunteer Day
  • Access to thousands of discounts and offers on our rewards platform
  • Cycle to work scheme
  • Season ticket loan

Our Culture

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a truly inclusive culture at iQ, where everyone can #BeYou. Our values are at the heart of everything we do, and we strive to make a positive impact in the communities we serve.


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