Fitness to Practise Case Manager
1 month ago
At The Graduate Project, we are seeking a highly skilled and experienced Fitness to Practise Case Manager to join our team. As a key member of our regulatory team, you will be responsible for managing and overseeing cases where concerns have been raised about the conduct, performance, or health of professionals.
Key Responsibilities:- Case Management: Manage a caseload of fitness to practise cases from initial complaint through to resolution, conducting thorough investigations, gathering evidence, interviewing witnesses, and compiling reports.
- Decision Making: Make informed decisions on whether cases should proceed to formal hearings or be closed at an early stage, preparing cases for formal hearings, including drafting charges, briefing legal representatives, and liaising with panel members.
- Stakeholder Engagement: Liaise with complainants, registrants, legal teams, and other stakeholders to ensure clear communication and transparency throughout the process, acting as a point of contact for all parties involved, providing updates and managing expectations.
- Compliance and Reporting: Ensure all case management activities comply with relevant legislation, regulations, and internal policies, maintaining accurate and up-to-date records on case management systems, and preparing regular reports on case progress, outcomes, and trends for senior management and external bodies as required.
- Continuous Improvement: Identify opportunities to improve case management processes and contribute to the development of best practices, participating in training and professional development opportunities to stay informed of changes in regulatory requirements and industry standards.
Requirements:
- Bachelor's degree in Law, Healthcare, or a related field.
- Proven experience in case management, preferably within a regulatory or legal setting.
- Strong understanding of regulatory frameworks, fitness to practise processes, and relevant legislation.
- Excellent investigative and analytical skills with the ability to assess complex information and make sound decisions.
- Exceptional written and verbal communication skills, with experience in drafting reports and presenting cases.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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