Receptionist Team Lead

3 weeks ago


Manchester, United Kingdom AD WARRIOR Full time

Job Title: Receptionist Team Lead

Salary: £12.50 per hour + holiday pay, estimated annual salary: £25,720

About the Role:

We are seeking a highly skilled and experienced Receptionist to join our team in Manchester M3 5FS.

Key Responsibilities:

  • Welcome visitors, students, and staff in a friendly and professional manner.
  • Handle incoming calls, redirect them appropriately, and respond to inquiries.
  • Provide general administrative assistance, including managing emails, scheduling meetings, and supporting Students and all the University visitors and colleagues.
  • Assist students with inquiries related to course information and all campus facilities, and general academic information.
  • Ensure all visitors sign in, issue visitor badges, and inform relevant staff of their arrival.
  • Maintain up-to-date knowledge of campus events, academic schedules, and institutional policies to provide accurate information to students and visitors.
  • Collaborate with various departments to facilitate smooth operations, handle room reservations, and manage equipment lending.
  • Be aware of emergency procedures and safety protocols, assisting in evacuation drills if necessary.

Requirements:

  • Proven experience as a receptionist or in a similar customer-facing role is preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds.
  • Multitasking abilities to handle various responsibilities efficiently.
  • Proficiency in using office software (e.g., MS Office Suite) and basic computer skills.
  • A proactive and positive attitude with the willingness to go the extra mile to assist others.
  • A strong commitment to maintaining confidentiality and professionalism.


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