Fishmonger/Retail Manager

4 weeks ago


Ballater, Aberdeenshire, United Kingdom The Fish Shop Full time

Honouring
& celebrating the history and culture of the Scottish fishing industry, The Fish Shop Restaurant and Fishmonger in Ballater is conceived to provide a friendly and relaxed ambience to cater to the local community as well as visitors that frequent this historic town. The integration of the Fishmonger ensures the "catch to plate" concept, honest to food and process.
Both the fishmonger offering and the restaurant menu are dependent upon the daily offerings landed from trusted sources.

Key Responsibilities



  • Maintain exceptional customer service standards, ensuring a consistently high standard of presentation, including displays/visual standards, stock condition, stock control and general cleanliness.
  • React to sales trends and communicate regular updates to the General Manager and Executive Chef to ensure all operational demands are met.
  • Develop and implement effective retail strategies to drive sales and increase revenue.
  • Collaborate with the kitchen team to ensure seamless integration of fish and seafood products into the menu.
  • Source high-quality fish and seafood products from trusted suppliers, adhering to the highest standards of quality and sustainability.

Requirements



  • Natural flair for customer service, with strong communication and interpersonal skills.
  • Basic knowledge of fish and knife skills, with a passion for delivering exceptional results.
  • Strong merchant skills, with a proven track record of delivering financial results.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work varied shifts, including weekends and holidays.

What We Offer



  • Competitive salary and benefits package, including pension, health cash plan, and enhanced family-friendly policies.
  • Opportunities for career development and training, tailored to your aspirations and goals.
  • Discounts on food and drinks, as well as access to employee assistance programs and life assurance.
  • Amazing sports and social events led by local social committees, and a chance to be part of a dynamic and supportive team.



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