Multifunction Device Engineer

2 months ago

Caterham, Surrey, United Kingdom DevFinders Full time
Job Description

Job Title: Photocopier Engineer

Job Summary:

DevFinders is seeking a skilled and experienced Photocopier Engineer to join our team. As a Photocopier Engineer, you will be responsible for servicing, maintaining, and networking Multi-Functional Devices (MFDs) and photocopiers across various customer environments.

Key Responsibilities:

  • Service and maintain MFDs and photocopiers to ensure optimal performance and minimize downtime.
  • Provide on-site support to customers to resolve technical issues and ensure minimal disruption to their daily operations.
  • Respond promptly to service calls for fault finding and repairs across various printer models.
  • Keep detailed records of service actions, maintenance performed, and parts used for documentation and reporting purposes.
  • Educate customers on the proper use of equipment to maximize uptime and efficiency.
  • Collaborate with other engineers to ensure seamless operational support across the region.

Requirements:

  • 4+ years of experience in printer maintenance and repair.
  • Knowledge of basic networking and computer skills.
  • Experience with printer brands such as HP, Brother, Lexmark, Okidata, Xerox, Canon, etc.
  • Excellent customer service and communication skills.
  • Ability to problem solve, conduct written and verbal communication, read and comprehend technical information.
  • Ability to lift and carry 50 pounds, pull, lift, reach, and transport equipment parts and boxes.
  • Valid driver's license and own vehicle.

Benefits:

  • Competitive salary: £42,000 per annum depending on experience.
  • 40 days paid holiday annually, including bank holidays and extended festive period shutdown.
  • Untaken annual leave will automatically roll over to the following year.
  • Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business.
  • Fuel card for business mileage.

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