Accounts Receivable Specialist
4 weeks ago
Our Finance Global Shared Service Centre is a key support function for our 3 main businesses: CSL Behring, CSL Seqirus and CSL Vifor globally. As part of our growth, we are looking to hire a skilled professional to join our Accounts Receivable team.
This role is responsible for performing Collection and Cash Application activities, running and reviewing reports, and providing customer support around payments. The successful candidate will investigate opportunities to improve customer satisfaction, liaise with collection agencies and the CSL Sales and Customer Service Teams, and support ad hoc queries, projects and continuous improvement initiatives.
Key Responsibilities:
- Run aging reports and review AR balances.
- Resolve non-payment issues with customers.
- Liaise with collection agencies where applicable.
- Liaise with the Sales or Customer Service teams for payment escalations when needed.
- Process write-offs once approved.
- Respond to ad hoc customer queries.
- Liaise with Customer Service on customer queries as required.
- Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction.
- Apply cash to customer accounts according to remittance instructions and in line with policies and procedures.
- Research remittance errors (including analyzing any deductions self-applied by the customer) and escalate as required.
- Process manual credit / invoices as required in line with policies and procedures.
- Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit).
- Support ad hoc projects or continuous improvement activities.
Requirements:
- Bachelor degree in Accounting, Finance or related discipline.
- Experience in accounting and finance including Accounts Receivable, Cash Applications and Collections. Experience in global scientific/pharmaceutical industry highly desirable.
- The position also requires the ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally with E2E Finance.
CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives.
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