Dental Practice Receptionist
2 weeks ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and play a vital role in ensuring their experience is exceptional.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a warm and welcoming experience for all patients
- Manage patient diaries and schedules, ensuring efficient use of time and minimizing waiting times
- Work closely with our dental team to understand treatment options and provide accurate information to patients
- Process payments and chase outstanding patient debt, maintaining accurate records and ensuring timely follow-up
- Liaise with dental laboratories, suppliers, and other organizations to ensure seamless communication and efficient service delivery
Requirements and Skills
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Ability to work in a fast-paced environment, remaining calm and composed under pressure
- Proficiency in IT systems, including SOE software, with a willingness to learn and adapt to new technologies
- Strong attention to detail and ability to maintain accurate records and reports
- Excellent team player, with a positive and resilient attitude
About Us
Rodericks Dental Partners is a dynamic and forward-thinking dental practice committed to delivering exceptional patient care and service. We are passionate about building strong relationships with our patients and colleagues, and we are seeking like-minded individuals to join our team.
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