Dental Practice Administrator

3 weeks ago


Swansea, City and County of Swansea, United Kingdom Rodericks Dental Full time

Role Overview

Rodericks Dental Partners is seeking a highly skilled and customer-focused Receptionist to join our team. As the first point of contact for every patient, you will be responsible for providing an exceptional patient journey, both in person and over the phone.

Key Responsibilities:

  • Manage patient diaries and ensure accurate scheduling
  • Work closely with the team to understand treatment options and provide clear information to patients
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, supply companies, and other organizations

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to build rapport with patients and colleagues
  • Strong attention to detail and organizational skills
  • IT skills and ability to learn SOE software
  • Positive attitude and resilience in a fast-paced environment

About Rodericks Dental Partners

We are a dynamic and patient-focused dental practice committed to delivering exceptional care. Our team is passionate about driving success and providing a positive experience for every patient. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.



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