Dedicated Casino Host with Excellent Customer Service Skills
4 weeks ago
The Hippodrome, a leading casino and entertainment business based in the heart of London's West End, is seeking an exceptional team member to join their vibrant workforce.
Estimated Salary: £25,000 - £35,000 per annumThis dynamic role offers the opportunity to work in one of London's busiest and most exciting entertainment venues, welcoming over 30,000 customers each week. As a valued member of the team, you will be responsible for delivering outstanding customer service and creating a warm atmosphere throughout the gaming floors.
About The Role:- You will have a genuine passion for providing exceptional customer experiences, ensuring every guest feels welcome and valued.
- Your natural warmth and friendliness will make guests feel at ease, while your discretion when serving food and drink will add to the overall experience.
- A sociable personality who engages easily with guests, identifies their needs, and finds ways to exceed their expectations.
- No less than one year's experience as a Casino Waiter/Waitress in a similar environment is essential.
- You must possess fluent English language skills and demonstrate excellent communication abilities.
- Be professional, positive, and results-driven, with high organisational skills and the ability to work effectively under pressure.
- A forward-thinking individual who continually seeks innovative ways to improve processes and services.
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