Dedicated Casino Host with Excellent Customer Service Skills

4 weeks ago


London, Greater London, United Kingdom Gamblingindustrynews Full time

The Hippodrome, a leading casino and entertainment business based in the heart of London's West End, is seeking an exceptional team member to join their vibrant workforce.

Estimated Salary: £25,000 - £35,000 per annum

This dynamic role offers the opportunity to work in one of London's busiest and most exciting entertainment venues, welcoming over 30,000 customers each week. As a valued member of the team, you will be responsible for delivering outstanding customer service and creating a warm atmosphere throughout the gaming floors.

About The Role:
  • You will have a genuine passion for providing exceptional customer experiences, ensuring every guest feels welcome and valued.
  • Your natural warmth and friendliness will make guests feel at ease, while your discretion when serving food and drink will add to the overall experience.
  • A sociable personality who engages easily with guests, identifies their needs, and finds ways to exceed their expectations.
Requirements:
  • No less than one year's experience as a Casino Waiter/Waitress in a similar environment is essential.
  • You must possess fluent English language skills and demonstrate excellent communication abilities.
  • Be professional, positive, and results-driven, with high organisational skills and the ability to work effectively under pressure.
  • A forward-thinking individual who continually seeks innovative ways to improve processes and services.

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