Technical Support Specialist
3 weeks ago
Hovis is a company that prides itself on over 130 years of baking experience. As a Technical Support Specialist, you will play a crucial role in ensuring the efficient production of safe and legal food.
Your primary responsibility will be to support the Technical department in managing compliance, systems, food safety culture, and governance of food safety, quality, process, legal, and customer requirements.
The estimated salary for this position is approximately £35,000-£45,000 per annum, depending on experience.
Key Responsibilities:
- Promoting and maintaining high standards of food safety culture.
- Supporting functional and cross-functional projects and continuous improvement activities.
- Collaborating with the Technical department and site teams on document creation and review.
- Completing audits on bakery GMP standards & Technical compliance.
- Assisting the Compliance Manager with complaint investigations and trending of complaints data.
- Supporting Compliance Manager and Technical department on ad hoc tasks and projects.
- Managing the mould-free end of life shelf life testing and air quality system.
- Assisting with Operator training.
- Delivering continuous improvement of both product quality and standards on site.
Requirements:
- Previous experience working in food manufacturing in a quality/technical role.
- Strong IT skills with a working knowledge of Microsoft Office suite and Google platforms.
- Team player with a proactive approach and initiative to consistently reach and exceed customer and quality standards in a fast-changing environment.
- Knowledge of food legislation and food safety principles.
- Able to demonstrate a flexible response to role responsibilities.
- Committed to incorporating the Hovis values of Quality, Accountability, and Trust in day-to-day functions.
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