Retail Sales Specialist

5 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom Machine Mart Full time
Job Overview

About the Role

  • We are seeking a skilled Retail Sales Advisor to join our team at Machine Mart.
  • As a Retail Sales Advisor, you will be responsible for delivering exceptional customer experiences and providing expert advice on technical equipment.
  • You will work closely with our team to ensure that customers receive honest and unbiased advice, helping them make informed purchasing decisions.
  • With a strong focus on customer satisfaction, you will be committed to exceeding our customers' expectations and building long-term relationships.
  • You will be working in a fast-paced environment, handling customer inquiries, and providing product information in a clear and concise manner.
  • As a Retail Sales Advisor, you will be an ambassador for Machine Mart, promoting our brand values and ensuring that customers have a positive experience in our stores.

Key Responsibilities

  • Deliver exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Provide expert advice on technical equipment, ensuring that customers receive accurate and unbiased information.
  • Work closely with the sales team to achieve sales targets and promote Machine Mart's products.
  • Contribute to the development of sales strategies and initiatives, ensuring that they align with Machine Mart's business objectives.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge, with the ability to provide expert advice on technical equipment.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Proven track record of delivering exceptional customer service and achieving sales targets.
  • Ability to work collaboratively as part of a team, with a strong focus on customer satisfaction.

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