Senior Communications Specialist

3 weeks ago


Sheffield, Sheffield, United Kingdom Veolia Full time
Job Description for Area ECO Manager

About the Role:

We are seeking a highly proactive and dynamic Area Communications and Outreach (ECO) Manager to support the business strategy through the implementation of high-quality strategic communication, education, and outreach approaches for our Local Authority customers in Sheffield and Nottinghamshire.

Key Responsibilities:

  • Lead the design and delivery of strategic education, communication, and outreach plans across multiple contracts to meet objectives and ensure high-quality delivery to time and budget.
  • Ensure good news stories are identified through the contracts and channelled through the appropriate internal and external outlets.
  • Safeguard Veolia and each client's reputation through quality control of team's output in proactive and reactive media and social media engagement including crisis management.
  • Build relationships with relevant industry bodies to create opportunities for the client.
  • Actively horizon scan and develop industry expertise to share and design opportunities for team development and client innovation.

Requirements:

  • Experience shaping strategic plans that deliver measurable outcomes and reflect client ambitions.
  • Experience designing and applying behaviour change and community engagement techniques.
  • Expertise across the communication mix and experience of content production across multiple formats including digital.
  • Expertise in interpreting operational practices, technology, and processes to communicate to a range of audiences.
  • Superb written and verbal communication skills, including public speaking, persuasion, negotiation, and conflict management.
  • Customer and stakeholder management at a senior level.
  • People and budget management.
  • Knowledge of recycling and waste management operations and practices and/or experience working with Local Authorities or with a large-scale operational organisation.

About Veolia:

Veolia is a great environment to work in, and the External Engagement Manager makes a significant contribution to our success. Not only are you working towards protecting the environment, but you also get a number of benefits for doing so, including a bonus, subsidised lunches, an onsite gym, and access to a host of wellbeing services.



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