Senior Communications Specialist
3 weeks ago
About the Role:
We are seeking a highly proactive and dynamic Area Communications and Outreach (ECO) Manager to support the business strategy through the implementation of high-quality strategic communication, education, and outreach approaches for our Local Authority customers in Sheffield and Nottinghamshire.
Key Responsibilities:
- Lead the design and delivery of strategic education, communication, and outreach plans across multiple contracts to meet objectives and ensure high-quality delivery to time and budget.
- Ensure good news stories are identified through the contracts and channelled through the appropriate internal and external outlets.
- Safeguard Veolia and each client's reputation through quality control of team's output in proactive and reactive media and social media engagement including crisis management.
- Build relationships with relevant industry bodies to create opportunities for the client.
- Actively horizon scan and develop industry expertise to share and design opportunities for team development and client innovation.
Requirements:
- Experience shaping strategic plans that deliver measurable outcomes and reflect client ambitions.
- Experience designing and applying behaviour change and community engagement techniques.
- Expertise across the communication mix and experience of content production across multiple formats including digital.
- Expertise in interpreting operational practices, technology, and processes to communicate to a range of audiences.
- Superb written and verbal communication skills, including public speaking, persuasion, negotiation, and conflict management.
- Customer and stakeholder management at a senior level.
- People and budget management.
- Knowledge of recycling and waste management operations and practices and/or experience working with Local Authorities or with a large-scale operational organisation.
About Veolia:
Veolia is a great environment to work in, and the External Engagement Manager makes a significant contribution to our success. Not only are you working towards protecting the environment, but you also get a number of benefits for doing so, including a bonus, subsidised lunches, an onsite gym, and access to a host of wellbeing services.
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