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Customer Service Ambassador

1 month ago


Henley on Thames, Oxfordshire, United Kingdom Hallmark Care Homes Full time

Welcome to Hallmark Luxury Care Homes, where we cherish every moment and provide exceptional care that empowers residents to live each day to the fullest.

We celebrate the privilege of aging with open arms, embracing it as a vital part of life. Our family-run provider nurtures relationships, ensuring our care revolves around family values.

As a Customer Service Ambassador, you will play a key role in delivering engaging experiences for our residents, providing them with the exceptional care and support they deserve. You will offer friendly, attentive service in our dining room, cafes, and bar areas, creating a warm and inviting atmosphere filled with enriching events and top-notch hospitality.

We are looking for individuals who possess excellent communication skills, are personable, compassionate, and genuinely interested in connecting with our residents and their families. If you have these qualities, we will provide you with ample opportunities to develop your skills through tailored courses designed to boost your confidence in every aspect of your role.

You will enjoy a competitive salary, outstanding training and development opportunities, and a supportive work environment. You will also reap the rewards of working for a values-driven company that puts people first, including excellent benefits, a pension, life assurance, and optional healthcare.

Our Offer:

  • A Competitive Salary of £25,000 - £30,000 per annum, depending on experience.
  • Outstanding Training and Development Opportunities, empowering you to grow professionally and personally.
  • Excellent Benefits Package, including a pension, life assurance, and optional healthcare.
  • A Supportive Work Environment, where your well-being is valued and prioritized.

We are committed to fostering a positive and inclusive work environment, welcoming applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We consider any reasonable adjustments that candidates may need during the recruitment process.