Customer Service Ambassador

1 day ago


Henley on Thames, Oxfordshire, United Kingdom University of Reading Full time

Henley Business School at Greenlands is situated in a picturesque setting, surrounded by beautiful countryside and the River Thames. As a key member of our team, you will play a vital role in delivering exceptional service to our guests.

Key Responsibilities:
  • Manage hotel bookings using our event management system
  • Respond to queries via telephone, email, and in person

We are seeking a highly motivated and organized individual to join our team as a Full Time Receptionist. This role offers an exciting opportunity to work primarily afternoons into evenings from approximately 4pm. You will have the flexibility to cover colleague absence or holiday, providing excellent customer service and ensuring seamless day-to-day operations.

To succeed in this role, you will need:

  1. Excellent communication skills
  2. Exceptional customer service skills
  3. Ability to work independently and as part of a team
  4. Problem-solving skills and attention to detail
  5. Flexibility in covering colleague absence/holiday
  6. PC skills – experience with Word, Excel, and Email with ability to learn new programs

The salary for this position is £25,000 - £30,000 per annum, depending on experience. We offer a competitive benefits package, including opportunities for professional development and a supportive work environment.

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your application.



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