Diverse Housing Manager
3 days ago
About the Role
At Anchor, we believe everyone deserves a home where they love living in later life. As a Location Manager - Rented Housing, you'll play a vital role in making this vision a reality.
We're looking for an individual who shares our values and has excellent relationship management and communication skills. Ideally, you'll have previous housing or care experience, but what's most important is your attitude, resilience, and ability to problem-solve with a willingness to learn.
As a key member of our team, you'll be responsible for:
- Managing properties and supporting residents to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried out
- Listening to residents and addressing issues before they become complaints
- Investigating and resolving complaints thoroughly, maintaining resident trust and confidence in Anchor
- Managing the location's budget and service charge accounts, ensuring residents' homes are well maintained and repairs are completed to a high standard
- Ensuring the location is safe, conducting health and safety checks, and risk assessments as per policies and procedures
- Collaborating with external agencies to provide support to residents with various needs, enabling them to access necessary services
- Connecting with residents, promoting social inclusion through internal and community events
Why Join Us?
At Anchor, we're committed to celebrating diversity and inclusion. Our colleague networks and inclusive ambassador program ensure that everyone feels valued and empowered to contribute.
We offer a supportive work environment, opportunities for growth and development, and a competitive salary. If you're passionate about delivering exceptional resident experiences, we'd love to hear from you
Your Benefits
In addition to a salary of up to £26,707 per annum pro rata, you'll enjoy a range of benefits, including:
- A not-for-profit organization dedicated to investing in our people and communities
- Ongoing training and development opportunities to enhance your skills
- A comprehensive rewards package, including a generous pension scheme
- A chance to make a real difference in the lives of older people
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