Sales Consultant

4 weeks ago

Bideford, Devon, United Kingdom Bloor Homes Full time

About the Role:

We are seeking a highly skilled Sales Advisor to join our team at Bloor Homes. As a Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our customers, ensuring they have a seamless and enjoyable experience when purchasing a new home.

Key Responsibilities:

  • Maintaining up-to-date knowledge of our products and services, as well as relevant local information and competitor activity.
  • Ensuring all customers receive a high level of service, including providing accurate and timely information, and resolving any issues or concerns in a professional and courteous manner.
  • Working closely with the Sales Manager and other team members to achieve sales targets and improve customer satisfaction.
  • Initiating approaches to prospects, recording and following up all visitors, and regularly updating and progressing all prospects via our CRM system.
  • Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects.

Requirements:

  • Experience of sales in the new house building market.
  • Proven sales skills and effective negotiation skills.
  • Able to recognize key buying signals and respond accordingly.
  • Positivity and target-driven with good self-motivation.
  • Flexibility to work weekends and public holidays, as these are peak times for new home sales.
  • A full UK driving license.

About Bloor Homes:

We are a family-run housebuilder with a strong commitment to creating homes that our customers are proud to own. We are proud to maintain a 5-star customer care rating and achieve industry-leading 9-month satisfaction scores, reflecting our commitment to exceptional service and customer satisfaction in the new home sales market.

What We Offer:

  • Competitive salary and bonus scheme.
  • Generous holiday entitlement and holiday buy and carry over.
  • Competitive commission scheme and customer options and extras commission scheme.
  • Customer care reward scheme and BUPA cover.
  • Enhanced family policy and generous pension scheme.
  • Microsoft Office discount and high street retail discount.
  • Wellbeing initiatives and life assurance at 6 times basic salary.
  • Employee discount on our homes and some building materials.
  • Employee discount at Triumph Motorcycles Ltd.

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