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Workshop Operations Manager
2 months ago
We are seeking an experienced and skilled Workshop Controller to join our team at Mr Clutch Autocentres. As a key member of our service team, you will be responsible for overseeing bookings for service and repair work, ensuring seamless operations and exceptional customer satisfaction.
Key Responsibilities:
- Manage service bookings and schedules to optimize workshop efficiency
- Coordinate with technicians and support staff to ensure timely completion of repairs
- Monitor and maintain high standards of customer service and satisfaction
- Collaborate with the management team to develop and implement process improvements
What We Offer:
- A competitive salary package with excellent basic salary and outstanding bonus scheme
- Opportunities for professional growth and development within the company
- A dynamic and supportive work environment with a friendly team
Requirements:
- Proven experience in a similar role or industry
- Excellent communication and organizational skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills