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Hospitality Manager

2 months ago

Ash Vale, United Kingdom Holroyd Howe Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Holroyd Howe. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage services.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of hospitality staff to ensure excellent customer service and high-quality food and beverage delivery.
    • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Customer Service
    • Ensure that all customers receive exceptional service and that their needs are met in a timely and efficient manner.
    • Manage and resolve customer complaints in a professional and courteous manner.
  • Operations and Logistics
    • Oversee the day-to-day operations of the food and beverage services, including menu planning, inventory management, and supply chain logistics.
    • Ensure that all food and beverage services are delivered to the highest standards of quality, safety, and hygiene.
  • Compliance and Risk Management
    • Ensure that all health and safety, food safety, and other regulatory requirements are met.
    • Identify and mitigate potential risks to the business and its customers.
Requirements
  • Experience and Qualifications
    • Previous experience in a hospitality or food service management role.
    • Relevant qualifications in hospitality, food safety, or a related field.
  • Skills and Abilities
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work under pressure and manage multiple tasks and priorities.
    • Knowledge of food safety and hygiene practices.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Development and Growth
  • A Collaborative and Supportive Work Environment